17.10.2024 Update: We are shipping everyday, please allow up to two weeks for your order to be processed. You will receive email notification when its on its way.

Thank you so much for your order.

Getting orders shipped out and into your garden is our priority at this time of year. If you have a concern please email us  at mountmerabotanical@gmail.com instead of social media. During busy periods we may take several days to respond and we appreciate your patience.

 

Shipping Costs:

Please select the correct option when ordering or we may be in touch for the difference. This may hold up your order for shipping.

 

Location		Cost
North Island	1-10 Tubers	$15.00
North Island	11+ Tubers	$25.00
North Island Rural	1-10 Tubers	$25.00
North Island Rural	11+ Tubers	$32.00
South Island	1-10 Tubers	$10.00
South Island	11+ Tubers	$25.00
South Island Rural	1-10 Tubers	$18.00
South Island Rural	11+ Tubers	$25.00

 

Other common questions:

When will my order be shipped?

Preorder shipping will begin in September. It will take us several weeks to work through all the orders. We are unable to give individual timeframes but you will receive an email notification and tracking details when your order is on the way. Please allow 24hours for tracking to update.

 

Can you combine orders for shipping?

Sorry we cannot combine orders for shipping. It is very time consuming tracking down individual order sheets and holds us up getting orders out.

 

My order has arrived & I have a query?

When you order arrives please open within 24hours and if you are unsure about anything please take a photo if needed and email us with you query at mountmerabotanical@gmail.com, please include your order number.

During busy periods we may take a couple of days to respond so we appreciate your patience.